A major client was grappling with deeply entrenched supplier relationships that lacked standardization and oversight. Contract language varied significantly across departments and locations, leading to a lack of corporate governance and minimal transparency. The existing rate structures lacked a consistent methodology, resulting in limited competitive advantage and inefficiencies in cost control and talent acquisition.
Solution: The SearchPros “Road Show” Initiative
To address these issues, SearchPros launched a nationwide “Road Show”—a strategic, on-site initiative aimed at driving user engagement and educating stakeholders on the benefits of adopting a Managed Service Program (MSP) model.
Key steps included:
- On-site visits to 35+ locations, where SearchPros representatives held “Open House” events onsite with hiring managers and decision-makers.
- Clear communication of MSP program advantages, including:
- Expanded candidate pool access
- Cost-effective supplier competition
- Improved transparency and governance
- Enhanced contract compliance without sacrificing established supplier relationships
- Engagement with suppliers to onboard them under a new Master Services Agreement (MSA), increasing their visibility and access to new customer opportunities.
Results
The “Road Show” led to rapid and widespread adoption, demonstrating the effectiveness of direct engagement and clear communication:
- 100% user adoption within engineering and technical departments across all targeted sites
- 800+ users trained within 30 days
- Expanded nationwide supplier base, enhancing support and scalability
- Reduced cost through structured rate methodologies and supplier competition
- Broadened talent access via centralized and governed sourcing strategies
- Improved supplier success and participation, all while reducing sales expenses and ensuring compliance
Return on Investment
- 35+ client sites visited
- 800+ users trained in just 30 days
- 100% user adoption rate
- Stronger governance, reduced cost, and greater access to top talent—without compromising on existing relationships
