A leading client lacked the ability to track contingent workforce spend effectively across the organization. Their current Vendor Management System (VMS) offered only limited reporting capabilities, hindering cost visibility, data-driven decisions, and strategic workforce planning.
Solution
As a Managed Service Program (MSP), SearchPros leveraged its subject matter experts to work directly with the client and the existing VMS provider. The objective: define, refine, and extract the right data and metrics to create actionable insights and transparency enterprise wide.
SearchPros led efforts to:
- Identify key reporting gaps and missed performance indicators
- Align reporting outputs with client business goals and compliance needs
- Configure VMS dashboards and reports to deliver real-time visibility
- Educate users on how to interpret and act on the insights provided
This strategic alignment between the client, VMS, and SearchPros delivered enhanced transparency, cost control, and governance across the entire contingent workforce.
Results
- Accurate, real-time reporting of spend, tenure, and supplier performance
- Enhanced transparency for executive stakeholders
- Clear data-driven insights for operational and strategic decisions
SearchPros ROI
- 65% decrease in rates that went above NTE (Not-To-Exceed) rates
- 100% tenure limit compliance
- 25 new suppliers onboarded, improving supplier diversity and competition
